Our Commitment to You

We are committed to providing a safe environment for our patients and employees to ensure Optimal Care for you and your family.

It is important to us that you feel confident in placing your trust in our care and that you feel confident and safe knowing that our office and team are committed to protecting our patients from infectious diseases while caring for your dental needs in our practice.

Every one of our employees has been educated and trained on the established Infection Protection and Control Guidelines set by the College of Dental Surgeons of British Columbia. These guidelines set the framework for our commitment to you.

What is this commitment?

• Our employees will always wear the appropriate Personal Protective Equipment (PPE) when meeting you and treating you during each appointment. This includes the use of gloves, masks, clinical clothing and protective eyewear.
• Our employees will always properly wash their hands before donning and after removing their gloves.
• All the equipment in each of our treatment areas is properly disinfected or sterilized after every patient use. All single use items are appropriately discarded after each use.
• All general office and biomedical waste is appropriately separated and disposal complies with all applicable by-laws.
• Each day, we will frequently and routinely wipe down and clean every surface in reception area, offices and washrooms with a sanitizing cleanser.

We recognize that a commitment is not truly a commitment unless everyone is engaged. We want you to feel confident that our team is standing behind this commitment so that you can feel confident and safe in our environment.